Invision Display Services, 10 High Street, Thames Ditton, KT7 0RY, UK, Orders hotline: 020 8972 9285
 
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Privacy and Returns Policy

Privacy Policy

Invision display services will only use the information that we collect about you in accordance with the Data Protection Act 1998. We not share, sell trade or rent information. We are obliged to disclose information, if we are requested by the police or any other regulatory or government authority. Invision does not make use of web cookies.

Invision Refund Policy

Goods can only be exchanged if they are defective for reasons of faulty workmanship or materials and in the case of fabrics not cut. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the product(s) to us. If you arrange for us to collect the product(s) from you, the cost of this will be charged to you and may be deducted from any refund to you. No goods will be accepted for return without prior agreement.

To return any products to us, please:
1. Notify us immediately.
2. Return within 7 days of receipt.
3. All returned goods should be in both their original condition & packaging.

Upon the return of the items you will receive replacement goods, a refund or credit minus the original carriage costs.

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage where the item returned is faulty.

Delivery Policy

Stock permitting, all orders are usually despatched within 24 hours of being accepted, to arrive with UK customers within five working days or sooner. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives. Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded.